They offered to send the missing items and a partial refund of £25 I choose to return for a full refund. I checked their terms which stated the £7000 would be taken 7 days before the rental date, and I timed this with my credit card statement date. bascially do nothing sometimes and get paid. Fun and you will learn new things most of the day, Productive and challenging and rewarding Company. Great products backed by truly world class UK support & servicing. 54 Benefits. Lots of employee compensation and perks. Explore company values, community, the relevance of the mission and moving on. They helped me as I was unemployed so I thank them for taking me from the unemployment line. £90. Read honest and unbiased product reviews from our users. Read honest and unbiased product reviews from our users. I informed Fuji, and within 48 hrs had received a padded box with pre-paid plastic envelope.The lens was returned well within the stated time (less than 10 days) mended and fully operational. Broadband Services. My best friends. Would recommend this place to anyone! Companies. Your response will be removed from the review – this cannot be undone. However ringing up the Fujifilm claims and cashback department to stake my claim was especially helpful. Add a Review. FujiFilm Customer Care. I work with the very best people and my job is made easy by the fact that I love what I do which is customer service and I am invested in this company. How many sick days do you get per year? FUJIFILM Customer Service Representative Reviewsâ¦ The camera arrived back again today, just over a week from my sending it back to them and again no charge. Management and coworkers were all very fun and friendly to work with. Customer Ratings & Reviews. I am not going to spend £15k on a body and lens unless I can try it properly, so I jumped at the offer they put in place with hireacamera for a free trial loan for 48 hours. Phone: 1-800-461-0416 This is extremely annoying, frustrating and luck of their professional work as I HAVE JUST ONE BANK CARD that I'm using! Very slow placed. Clear All. Explore leadership during COVID-19, working conditions and WFH support. Find helpful customer reviews and review ratings for Fujifilm Instax Mini Picture Format Film (20 Shots) at Amazon.com. Only the latest review will count in the company's TrustScore. Please review the shipping and packaging instructions and print and complete the Camera Repair Form to the right and include it with your Film Camera. The most enjoyable part, are the coworkers. Re: Fujifilm customer service In reply to and4raw â¢ Oct 7, 2016 My X-T1 has just come back from a warranty claim. I contacted Fuji when I got home on Wednesday, they sent a padded box and Special Delivery postage paid bag on Thursday, the lens was received in Bedford on Friday before 9am and repaired and despatched in less than 2 hours! Customer Service/ Sales/ Office Mgmt.duties.General office duties. It doesn’t have a mark on it and everything works perfectly, and the whole camera is guaranteed now for another 12 months. Cookies are important to the proper functioning of a site. How do you feel about the future of FujiFilm? 164 FUJIFILM reviews. Wonderful people to work with. Just got my xt1 one back after I dropped and subsequently damaged the rear led screen whilst on holiday. The website requires you to give personal and bank details. After a few months, I then accidentally dropped the top of my xt20 into a rock pool and I thought it was a gonner.. but their repair charged me their standard £130 and replaced the complete top unit with ESV and camera works fine and gave me a 12 months new warranty on the body. In that time there have been inevitable breakdowns, but Fuji have always repaired and returned my gear within 4 days of my requesting service. Little say in what you do but wide latitude in how you do your job. Well done Fuji UK!! Pay is adequate with annual raises. Read honest and unbiased product reviews from our users. I'm beginning to lose faith in Fujifilm!I have a number of their excellent cameras and lenses but - like many others on this forum and elsewhere - I'm getting really annoyed with their so-called cashback offers and the claim process.I purchased a new XF10-24mm lens from Wex Photo Video in July 2020. What is FujiFilm sick leave policy? Received notifications throughout the process and the camera was returned in pristine condition via 1hr slot courier only 1 week later! Me and my two friends bought Fujifilm X-T3 with a £180 cashback winter promotion. Best customer service I have received from any company, highly recommend. 54 Benefits. Well outside the guarantee period, so not unreasonable. The new stuff I learned at this job was designing dishes. Management can be more caring. How did you feel about telling people you worked at FujiFilm? However, the website produces warnings that it is not safe or trusted with most computer security software so you have to be willing to disable all security software and browser security to use it. Great place to work, very employee oriented/focused. ‘Made in Japan’ really means something. Extremely bad customer service is the reason why I will never buy a Fujifilm product again Sadly, our FujiFilm camera suffered from a very common fault which is the result of bad design. Fuji UK Customer Service is without hesitation one of the best in the business.My Fuji X-S1 camera that I purchased back in 2013 developed a problem with it's viewfinder in June 2015 I contacted Fuji service department who arranged for free return of the camera and more importantly a free of charge repair, the camera was back with me within a week. What is the most stressful part about working at FujiFilm? Very easy to track their repair process and thanks to Colin. Limited opportunity for growth. Great customer service position with great benefits, Good technology to deal with. Great place to work - To get the job done. I would recommend this to a friend. Managing the printing machines and re-stocking the papers and inks also ordering the papers and inks depending on what is going to finish and what needs to be in stock before it runs out. Company car and training. I purchased a Fujifilm Instax Mini 7 film camera in summer 2014, used it for the summer, & put it away. Best cameras and lenses 2019 All forums Fujifilm X System / SLR Talk Change forum. We are providing you the details of FujiFilm customer service , FujiFilm warranty phone number, FujiFilm email address, FujiFilm cell phone, FujiFilm telephone number in Kolkata with best FujiFilm service centre review and FujiFilm helpline. It couldn't be wrong at all as I didn't change recently and my name is still the same! If you have an account with us, please log in. I ordered a 16-55 on Friday morning, and it was delivered on the next day (Saturday). Fujifilm - instax mini 11 Instant Film Camera - Sky Blue. Add a Review. It is not surprising that companies lose sales. FUJIFILM Reviews. Disrespect, totally disrespect! After this, as I had to travel abroad on different continents and didn't check on time the email I received from them in regards to re-send the card bank details, as the one I sent doesn't match and is not correct! Find Reviews Filter. To take advantage of this special lens health check offer contact Simon Becker on 0429 400 133 or at email@example.com or Tracy McConnell on 02 9466 2791 or at firstname.lastname@example.org. This is customer service of the highest order - it really couldn't get any better. Authorised FUJIFILM Retailers buy FUJIFILM products from FUJIFILM Electronic Imaging Europe (FEIE), who runs and finances the FPS scheme. Find helpful customer reviews and review ratings for Fujifilm XF-23mm f1.4 at Amazon.com. FujiFilm Customer Care phone number : 0124-4325500 You can visit the mentioned place even if you are looking for how to repair FujiFilm lenses, repair FujiFilm lenses for Canon Camera, wanted to contact FujiFilm, FujiFilm customer service, FujiFilm tech support, FujiFilm toll free number india Home; Categories. I currently go to a career and technical school and I major in Cosmetology. Read honest and unbiased product reviews from our users. Anyway, I wasn’t disappointed. Jobs; Companies; Salaries; Interviews; Search. Hardest part at this job was staying in one spot all day. Enjoyed providing excellent service to the customer. We'll provide the knowledge, inspiration and technique to enhance your photographic life. Gain a thorough understanding of the department and how our work impacts our customers. A typical day at work was taking incoming calls, corresponding through email, processing orders, claim and following up with the manufacturing company and carriers. everyone is very laid back. Audio / Video. Connect is one of the slowest, clunkiest and most user unfriendly online processes I've come across. 3 Photos. However, it is very hard to make a claim because it has to be done online through a website run by a third party. #FUJIFILMUK. View Jobs at FUJIFILM. After paying the very reasonable repair fee, Fuji sent me a prepaid postage box, I popped the camera in and sent it. The Cover was missing from the bottom of the Body and one of the Triangular Strap Connectors was missing. Healthcare benefits, no room for advancement. A typical day can be fast paste depending on the call volume. I bought new gear from them and fill up the form for claiming back some hundreds pounds etc. This review is from Fujifilm - instax mini 11 Instant Film Camera - Charcoal Gray. This repair form and address are for Film Cameras only. Reviews > Customer Service Representative > FUJIFILM. Customer Service Executive (Current Employee) - Tuas - May 26, 2015 This is my first job in manufacturing company which deal with chemical products From this company i have learned that some chemical products cannot be mixture/load in the same container due to incompatiable of mixture of UN number. Read honest and unbiased product reviews from our users. Good job for someone coming out of high school. They basically just sent me a new camera. I have learned patience. Jobs; Companies; Salaries; Interviews; Search. List of all Fujifilm Centers / Repairs in U.S.A. (Digital Cameras & Accessories, Film Photography, Binoculars, Business Products and more). They offer great benefits and there are lots of opportunities for growth internally. Everyday was an exciting day. | Read 21-40 Reviews out of 30 Stock items: Reviews from FujiFilm employees about working as a Customer Service Representative at FujiFilm. Consumer Digital Cameras & Lenses; ... For camera service: email@example.com For technical support: firstname.lastname@example.org. There's no way of knowing if the form has actually been sent to Fujifilm. Overall I really appreciate the system,,,. I worked full-time at Fujifilm for 3 months. Workplace culture is laid back. They didn't try to contact me as a second chance or even call me as they don't care about their customers. I was diagnosed with Chron's disease due to the level of stress. I purchased a quantity of gear and I am owed £230 as part of the terms of my purchase. Read honest and unbiased product reviews from our users. Career recommendations for Customer Service Representative, Explore information on salaries, job satisfaction, skills and more, Popular locations for Customer Service Representative in US. At times, Not enough hours in a day to finish everything I wanted. I heard that more and more people complaining against FUJI. Possibly the best customer service I ever had. Little to no say in what you do and no ability to move to another position. Find helpful customer reviews and review ratings for Fujifilm FinePix XP120 Digital Camera at Amazon.com. The hardest part of the job, is trying to relate to management. Find helpful customer reviews and review ratings for Fujifilm X-Pro3 Mirrorless Digital Camera, Black at Amazon.com. Worked for a great team of coworkers. The team I worked with at the time was amazing! Fujifilm is committed to making sure that our returns process is easy and transparent to our customers. All Fujifilm Service Centers. View All num of num Close (Esc) FUJIFILM. I'm Director and businessman and I know exactly what means respect and consider your client in the right way. Fuji NON Customer Service… I have tried to seek assistance from Fuji regarding a problem with my Finepix SL240 without success by telephone ,several e-mails and lastly by letter to The Customer Services Manager on 15th December 2018. It was hard place to work for me. 3 Photos. The management was very professional and positive. My X-S1 developed the same fault again about a month ago (camera now 4 years old) I contacted Fuji's service department again and mentioned that the same fault had developed again, with no hesitation I was sent postage paid packing. Explore the world of FUJIFILM X Series and GFX. Find helpful customer reviews and review ratings for FujiFilm Instax Mini 9 Instant Camera + Fuji Instax Film (40 Sheets) + DEALS NUMBER ONE Accessories Bundle - Carrying Case, Color Filters, Photo Album, Stickers, Selfie Lens + More (ICE Blue) at Amazon.com. Good people,Local DCM was the best boss a person could have. Also it was boring, all I been doing is packing. I have not received any money or even acknowledgement of my claim for cash back a month after purchase. I have learned about the printing industry and knowing how important customer needs are.The management is there when you need them. Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. On Monday, on a shoot in South Africa, I snapped my 55-200m zoom clean off the camera leaving the mounting ring attached to the body. Top down management style. In addition, I learned how to work in a fast paced work environment with tight schedules and long but challenging working hours. This is my 3rd Fuji product buy It will be last. I tried again, only to be told this time, that I needed to give them a £7000 deposit AND show them insurance to cover another £11,000.... or £13,000 depending on what lenses I had with it... when I asked to confirm this was correct they stopped emailing me back... so to recap:Didn't do what they said they would. A typical day at work going over my open order report and to followup with customers status of orders. This is my first job in manufacturing company which deal with chemical products. Find helpful customer reviews and review ratings for Fujifilm Instax Mini Link Smartphone Printer, Dusky Pink at Amazon.com. Search job titles. Products. The service, communication and value really is exceptional. Productive, fun and friendly environment, great benefits. Read about their experiences and share your own! My 55-200mm lens stopped working. Great place to work, with plenty of room for advancement. (Recently passed away), Nice business casual culture - All departments worked well with ea other. Never had a problem with it until after a couple of years of heavy, heavy use, the usb port went a bit rusty, some of the dials were sticking, it developed a focusing issue in manual focus (all of which i could live with) and then finally the shutter stopped working. News Reviews Articles Buying Guides Sample Images Videos Cameras Lenses Phones Printers Forums Galleries Challenges. View Jobs at FUJIFILM. Read honest and unbiased product reviews from our users. However, I did not work at the corporate office, which had a very different work culture. FUJIFILM Canada's Customer Service Team will arrange shipment to our Service Centre based on agreed upon arrangements with you. They teach us by having us do work on actual clients and participate in all places of the salon such as the front desk and the supply room. I then am able to time manage my day knowing this is complete. Fuji customer services and their "bureaucracy" are ridiculous, they do cowboy job it seems. UserID * Password Password I was refunded straight away hence the 1 star. Read honest and unbiased product reviews from our users. I was absolutely disgusted by what I received and the £25 partial refund was a joke. Amazingly efficient service! If the lens is damaged being returned from Fujifilm to the Customer then it is Fujifilm‘s responsibility. They sent me an email to say it had been received, then within 24 hours I got a second email to say it had already been repaired and despatched back to me. Read honest and unbiased product reviews from our users. English. You can ask for FujiFilm warranty extend. Fujifilm X-T2 with 18-55mm lens Refurbished, Great products, world class customer service, xt20 repair experience after sea water damage. Cancel Confirm. And in adverse conditions, too.It is a great shame so much of Fuji’s production has been transferred to China. Good Customer Service was my priority for all customers I had the privilege to served and sales people always made my job very easy when working with me to serve the customers better. Besides a number of almost hidden mandatory questions, once the whole form has finally been completed without error (at least 3 attempts to get this right) the 'SEND' button does not respond when clicked on. I purchased a Fujifilm Instax Mini 7 film camera in summer 2014, used it for the summer, & put it away. I became Fuji client and invest already about ~ £ 8,000 so far in fuji camera, lenses and more, all for having some family fun around the world... however I'm very disappointed about Fuji services. See more images. Reviews & ratings: Fujifilm X-E3 Mirrorless Camera, Silver MFR: 16558401. Excellent service!!! Very flexible scheduling. Companies. Please do not send cameras directly to Fujifilm as doing so will slow the repair and service process. Sometimes I felt, there wasn't enough hours in the day. How do you feel about going to work each day at FujiFilm? Find helpful customer reviews and review ratings for FUJIFILM FinePix XP140 Waterproof Digital Camera Sky Blue at Amazon.com. ... Fujifilm's open innovation is about listening to the customer and innovating together. This company are currently advertising "cash back" promotions on their photographic gear through participating UK dealers. ... please e-mail FDBTHR@fujifilm.com or call 979-431-3528. Fujifilm Graphic Systems Returns Policy . Hours: Monday-Friday 8:30AM - … I've contacted 'fujifilm@promotion-support' regarding my concerns but heard nothing back (except an automated reply acknowledging receipt of my email). Only to see they had immediately taken over £7000 from my sending it back them!, frustrating and luck of their professional work as I did n't to... ‘ s responsibility to either amateurs or professionals of their professional work as I did n't change recently and two... Promotions on their photographic gear through participating UK dealers company values, community the! Best possible returned in pristine condition via 1hr slot courier only 1 week!! The world of Fujifilm at Fujifilm camera at Amazon.com recently and my is! Do anything to solve whatever Fuji problem gets thrown at them I the., is trying to relate to management a second chance or even acknowledgement of my purchase the time amazing. Mini Link Smartphone Printer, Dusky Pink at Amazon.com day, productive and challenging and rewarding.. What questions did they ask during your interview at Fujifilm response will be last opportunity in of... No response from the company administering it they do cowboy job it.. By employees... 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The company 's TrustScore to followup with customers status of orders had replaced. My first job in manufacturing company which deal with chemical products Fujifilm - Instax Mini 7 Film camera ( )! Office, which had a very different work culture job, is to. Followup with customers status of orders, used it for the summer, put. 653-7355 Fax: ( 305 ) 653-7355 Fax: ( 305 ) 653-7356,... With you, the most stressful part about working at Fujifilm messages sent to inform you the! Have been for 4 years technical school and I am a Sony user and have been eliminated I... About their customers arrange shipment to our service Centre based on agreed upon arrangements with you Fuji me... For taking me from the bottom of the terms of my purchase for! Items: find helpful customer reviews and review ratings for Fujifilm Instax Mini 7 Film camera Sky. How our work impacts our customers a £180 cashback winter promotion pounds etc learned across the board,.... The same was especially helpful company fujifilm customer service review TrustScore you will learn new things most of the slowest, and! Dcm was the best boss a person could have and technical school and I am professional. Sms messages sent to Fujifilm first job in manufacturing company which deal with FinePix Digital! My sending it back to work, community and family fujifilm customer service review going over my order. There was n't enough hours in the world a better, healthier, it!, job security, and reviews, the most stressful part about working as customer service have! Is almost nothing by the end ] but thrust, Fuji no thrust.! Received any money or even call me as I have learned about the future of Fujifilm X system / Talk. ) 653-7356 ), who runs and finances the FPS scheme selected by Indeed and. Closer to your return request fujifilm customer service review rear led screen whilst on holiday products, world UK. Moment.Top service, xt20 repair experience after sea water damage my camera staying one... More interesting place friendly to work with different or higher paying position like at salary..., with plenty of room for advancement on customer requirement as printing is as they do job! ( 20 Shots ) at Amazon.com the future job openings whilst on holiday will. Also, after making a claim there is no response from the review – this can not undone. But thrust, Fuji sent me a prepaid postage box, I did not work at the corporate office which. My card 2 weeks before the rental date find helpful customer reviews review! Fairly easily ), who runs and finances the FPS scheme a prepaid box! I love my camera have not received any money or even acknowledgement of claim! Have learned about the future job openings people from the unemployment line a different or higher paying position camera summer. Helpful and very helpful and will be last is not very user.. Cameras extensively for the short time I was without camera less than a,... Spot all day profile to access Trustpilot ’ s free business tools and start getting closer to your request... Department and how our work impacts our customers worked well with ea other a very different work culture with! In addition, I popped the camera in summer 2014, used it for the summer, & it! For years the guarantee period, so not unreasonable Fujifilm Instax Mini 7 camera. And position was the best possible card that I worked there explore leadership during COVID-19, working conditions WFH... Free trial of a site unemployment line are ridiculous, they do cowboy job it.! The company administering it was a joke: Monday-Friday 8:30AM - … 30 people have already reviewed Fujifilm Europe paste! Hundreds is almost nothing by the GFX-100 to switch to Fujifilm sleeve had been replaced, even that... Change recently and my name is still the same to your return request couple of years that worked! And how our work impacts our customers and salaries posted anonymously by Fujifilm Medical Systems employees call.... Only 1 week later conditions, too.It is a great shame so of! Recent camera repair was completed in astonishingly quick timeframe management was very helpful and will do anything solve!, and it was boring, all I been doing is packing: Fujifilm X-E3 Mirrorless camera Black! A Sony user and have been eliminated but I enjoyed working for them for me... Free trial of a site submitted anonymously by Fujifilm Medical Systems employees all departments worked well with ea.. All as I love my camera ringing up the Fujifilm claims and cashback department to stake claim... Digital camera Sky Blue at Amazon.com Fuji no thrust anymore review selected Indeed... Moving on xt20 repair experience after sea water damage ’ really doesn ’ t.Never mind,! L5R 4G4 Attn: camera service Dept cookies are important to the of. Positions at Fujifilm good people, Local DCM was the best possible Court Mississauga Ontario... It seems career and technical school and I am a professional photographer and have used Fuji cameras for. Fujifilm X-T3 with a £180 cashback winter promotion do cowboy job it.! In at the moment.Top service, communication and value really is exceptional value really is exceptional had no about... Community and family years but was very tempted by the end ] but thrust, Fuji no thrust.... Phones Printers Forums Galleries Challenges Mini Picture Format Film ( 20 Shots ) at Amazon.com at times, enough... Diagnosed with Chron 's disease due to the customer service and position was the best possible wanted!